Symptoms
Signs Your Solar Hot Water System Isn't Working
A failing solar water heater usually shows up as one of five symptoms, and the first two are easy to miss because you still have hot water. Match yours below, then call us with what you see on the controller display.
Water Is Warm but Never Hot
Lukewarm water on a sunny day points to a pump that runs slowly or not at all, a controller set wrong, low glycol, or a failed upper element if it happens at night too.
Your Electric Bill Rose and Nothing Else Changed
This is the most common hidden failure: the solar loop has stopped and the backup element now heats the whole tank. A dead pump, a failed sensor or a tripped breaker can cause it, and the water feels normal.
Leaks at the Tank, Collector or Roof Lines
Water on the garage floor, stains on a ceiling under the roof lines or a drip at the collector can come from failed unions, pinholes in copper or freeze damage. A wet tank base often means a fitting, not always the tank itself.
Controller Errors or a Pump That Never Runs
A blank display, an error code or an impossible collector temperature, far below freezing or far above boiling, usually means a dead sensor or broken wire. The controller then never tells the pump to run.
Scalding Water, Hissing or a Dripping Relief Valve
Overheating shows up as scalding taps, a T&P valve that drips or hisses, or loud knocking in the roof lines. It usually traces to a stuck mixing valve, a stalled pump in a closed loop or a controller missing its high-limit setting.